At ForestBloom, we prioritize your satisfaction with every purchase. Our return and refund policy is designed to make your shopping experience convenient and worry-free.
Shipping Policy: After receiving the order, we will ship it within 3 days using third-party courier services or India Post. Delivery may take 7-20 days to reach the customer’s address, depending on the courier partner and customer Location.
7 Days Return Policy:
- We offer a 7-day return policy for unopened parcels.
- If you decide that you no longer want the items, you may return them within 7 days of receiving your parcel.
- Ensure that items remain unopened and in their original packaging for a hassle-free return process.
Damage or Defective Items:
- In case of receiving damaged or defective items, please capture a video when opening the parcel.
- Contact us immediately upon discovering any damage or defects to initiate the return process.
Cancellation Policy:
- Orders can be cancelled within 24 hours of placement.
- Contact us as soon as possible to cancel your order.
Refund Process:
Refunds can be processed through two methods:
- Direct refund via payment gateway for online payments.
- Account transfer for bank payments.
- Refund process will be start in 2 Days but it may take 2-7 days to credit customer Bank Account based on payment method.
- Refunds will be issued promptly upon receiving the returned items and verifying their condition.
- Refunds will exclude shipping charges unless the return is due to our error or defective item.
Contact Information:
For inquiries, concerns, or assistance with returns and refunds, reach out to us at:
Phone: 8116504792
Our customer service team is available during business hours to assist you.
Please ensure:
- Returned items are in original condition, unused, and with all tags attached.
- Provide accurate bank account details for account transfer refunds.
We are committed to ensuring your satisfaction and will gladly assist you throughout the return and refund process.
